Posts Tagged public affairs
To Twitter or not to Twitter: use of digital tools in public affairs
Last week saw Fleishman-Hillard host a panel debate on the use of digital tools in public affairs and politics at the European Public Affairs Action Day. The videos of the contribution of our three speakers (Alexander Alvaro MEP, Pat Cleary of FH DC and Mark Redgrove of Orgalime) are now available on our YouTube channel here.
Here is the contribution of Alexander Alvaro MEP in two parts. The Q&A session of the panel discussion will be uploaded in coming days.
James
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3 comments December 9, 2009
Public Affairs Action Day – 30 November
Conference season is upon us once again. And boy does our workshop at last year’s Public Affairs Agenda two day extravaganza seem like an age ago. This year we’re partnering with the good folks at Dods on their European Public Affairs Action Day to be held on the 30 November at the Renaissance Hotel (it is a day rather than a summit this year, but the hotel remains the same).
We shall be hosting one of the workshop sessions, which will be structured in the form of a panel discussion complete with Q&A. Our panel is entitled “To Twitter or not to Twitter: the use of digital tools in public affairs” and will run in the second morning slot from approximately 11.30 until lunch. Appearing on our panel will be:
- Alexander Alvaro MEP talking about the use of the internet by Members of the European Parliament in and after the election campaign earlier this year.
- Pat Cleary our SVP of digital public affairs from our Washington DC office talking about the use of twitter in advocacy campaigns on the basis of a recent piece of work he did for the Fix Housing First coalition.
- Mark Redgrove. Mark heads up communication at manufacturing industry association Orgalime. He shall speak about how his organisation is using the internet to support advocacy in a Brussels based context
Registrations are not yet open, but should be soon here. We hope you can join us.
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James1 comment October 20, 2009
Global votes, local perspectives
- Image via Wikipedia
The great thing about being a bit of a political junkie is there is always an election going on somewhere. According to the all-knowing Wikipedia there are 123 democracies in the world. They may not all be perfectly formed, but as Churchill said…
Happily we have people on the ground in an increasing number of them. In an effort to harness this network in one place our Public Affairs website has now grown to include “Global Vote”. It seeks to list forthcoming elections, provide some key background and most importantly some local insight from our people on the ground. Currently, we’ve contributions on everywhere from Germany, Czech republic and Portugal to the Virginian governor’s race.
It’s still developing, but is worth a look even at this infant stage. Comments on how it could grow are most welcome on this blog.
James
P.S. A blog post is somewhat overdue on how to keep a blog going in the summer period when two thirds of the office is not in the office and the other third is experiencing one of the busiest Augusts in living memory. Who says Brussels shuts in August. Apologies for those readers who await our every meandering with baited breath.
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Add comment September 10, 2009
Public affairs views from around the world
As part of our recent global public affairs practice meeting here at Fleishman-Hillard, we managed to catch a minute or two to camera from some of our colleagues from around the world. Struggling for a place to put the clips, we created a YouTube channel all of our own here.
Amongst those contributing to our discussions on the challenges facing companies around the world was former European Commissioner and current member of our International Advisory Board David Byrne.
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2 comments July 9, 2009
What is Public Affairs? Some thoughts from a global perspective
Image via Wikipedia
This last week saw our latest Global Public Affairs Leadership meeting here in Brussels. In attendance were public affairs practitioners from global centres like Beijing and DC, major European capitals such as London, Berlin and Paris and a host of other places from Latin America to Canada. It just goes to show that wherever you are, the public policy agenda is likely to have an impact on your business.
It was great to participate in some informed debate on hot issues; the regulation of financial service markets, energy security and climate change and consumer product safety amongst them. It would appear that increasingly issues are global and markets interconnected, even if the issues play out locally.
Much the same observation can be said for public affairs itself. While the objective may be the same the world over, the tactics used may change depending on the market, the regulation in place (in terms of direct contact between stakeholders and government) and the issue and its lifecycle. The discussions led me to the observation that it was worth putting down somewhere my own understanding of some of the terms discussed – from communications to public affairs and finally government relations.
I’ve tried to do so in the attached file below.
Public affairs and government relations diagram
I’d be interested in people’s reaction especially in Brussels where the terms government relations and public affairs tend to be used interchangeably. At the same time communications tends to be looked down upon by those who only do the strict lobbying piece, as if decision-makers are only informed by views expressed in one-on-one meetings. Our recent digital MEP survey suggest otherwise.
One final thought. Our session on this subject matter appeared to me to suggest that the conditioning of the environment in which decisions are taken (i.e. the public affairs as opposed to government relations piece) is increasingly important for actors irrespective of the market they are in. It is in this context of course that digital tools fit in…
James
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Add comment June 28, 2009
Ordinary mortals are more than welcome
- The new AER superhero is not required to be able to leap tall buildings in a single bound – Image by Garu_ via Flickr
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Add comment June 17, 2009
65% of MEPs consult Wikipedia at least twice a week. So what?
In our recent survey of the online habits of Members of the European Parliament there were a number of statistics that stood out. None more than the fact that 65% of MEPs consult Wikipedia at least twice a week for legislative work. Reactions from readers to this particular stat varied from “LOL” through to “scary”.Yet the more grounded amongst you simply asked “so what?”
This post seeks to provide some initial answers to this question from the narrow viewpoint of someone conducting public affairs in Brussels. Below I have set out three conclusions focused on the “so what” from our survey results for those seeking to inform MEPs (i.e. public affairs practitioners/lobbyists).
So what for digital public affairs in Brussels?
- Digital tools are a must for conducting effective Brussels public affairs
Since the start of this blog nearly 2 years ago we have worked on the assumption that our elected European Parliamentarians are using the internet to inform their thinking much in the same way that all of us do. When we don’t know something, or want to find background information, we google it, we go to wikipedia. Our survey supports this assumption. We now have data. 93% of MEPs use search engines on a daily basis in their legislative work and you already know how often they turn to wikipedia. When MEPs are turning to the internet so often to find information, it is pretty obvious that public affairs practitioners should consider digital tools as part of any effective public affairs strategy.
- Digital tools in public affairs in Brussels may become more important in the future
In terms of their relative importance in informing policy decisions it is clear that traditional forms of interaction (personal contact, written contact, media, events) with MEPs still rate highly. This is not surprising. Such interactions tend to come in the form of personal contact with identifiable actors and would, I venture, be more likely to be about specific dossiers/legislative proposals. Their importance for influencing decisions may be more readily perceived than the impact of information found on websites.
However, our survey suggests that MEPs will increasingly use social media in their own communications towards voters. As they do so they will begin to realise that the internet offers an opportunity to personally connect with interested voters/constituents, rather than simply broadcast at them. Increased familiarity and a recognition that the personal nature of the contact may make online interaction on policy issues more important in years to come. Such an outlook is supported, albeit anecdotally, by the fact that MEPs who blog are more likely to think that blogs are important in informing their decision-making.
- Digital tools should be an integrated part of implementing your overall public affairs strategy
The two points above do not in anyway seek to downplay the fact that our survey continues to suggest that traditional forms of contact with MEPs are very important in informing the way MEPs think about policy issues. Indeed our survey shows that personal contact (i.e. a meeting, a phone call) is still the number one way to get your message across, closely followed by media and then written communication and events. Our survey supports the view that we all still need to have public affairs strategies rather than digital strategies. These public affairs strategies should be supported and implemented by a combination of tools, including digital ones. Some would call this integration. I am more inclined to call it Public Affairs; communications aimed at informing the course of policy. We simply need to ensure that our Public Affairs toolbox has expanded to contain a full set of tools.
While this may not come as a shock to some, our survey does at least provide some data to back up our thinking. Later this week we’ll reflect on three things our survey has to say about the use of traditional tools in public affairs.
James
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3 comments May 25, 2009
Do MEPs tweet, blog and Facebook? We find out.
- Image via Wikipedia
Today we launch the results of our European Parliament Digital Trends Survey – www.epdigitaltrends.eu It examines how Members of the European Parliament are using the internet to communicate with their voters as well as how the same MEPs use the internet to inform their daily legislative work. As such, we hope that the results are interesting both for MEPs and for Brussels public affairs practitioners.
In summary MEPs are using the internet to communicate to voters but are not yet for the most part using all the tools available. No doubt MEPs have come a long way since the last elections, but there is still a road to travel.
For public affairs practitioners we believe that our results support the view we espoused when we started this blog 2 years ago. Like all of us MEPs are going online for information to inform their decisions. To be effective, our public affairs strategies need to integrate digital communications into their toolbox of tactics. Digital can not replace traditional tools such as contact programmes and media relations it complements them, rendering our activities more effective.
On the microsite www.epdigitaltrends.eu you will find the following:
- Our main results with supporting statistics
- An e-brochure
- A full report
- A library of downloads, including graphs and the raw data for you to make your own analysis and graphs
- Commentary from MEPs
- An opportunity for you to post your own thoughts
- The charities we supported in conducting the research
- The methodology we used – sample size etc.
In the coming days we shall be taking time to reflect on what the different parts of our results mean for public affairs practitioners in Brussels on this blog.
Thanks to all MEPs who participated and to the hardworking FH team who made it all possible (everyone in the office played some role but in particular I’d like to thank Mike, Reg, Veronique, Liliana, Julie, Carey, Aurelie, Tim, Michele, Jay, Clara and Rosie)
We look forward to your reactions to the results on the microsite and to having a debate on this blog about what our survey says about digital public affairs.
James
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2 comments May 18, 2009
What did Pottering really say?
Pottering’s calm voice may be able to hide his emotions, but we found a nifty digital tool to unmask his true sentiments.
Wordle creates “beautiful word clouds” (their words, not ours) based on a text or website that one inputs. It identifies the most often-used words and makes them larger to show their repetition.
What did Pottering talk to the European Parliament about?
Parliamentarian's favourite conversation topic.
Public Affairs 2.0 should also face up to it’s own obsession. We clearly like the European Parliament as much as Mr Pottering, but the words ‘European’, ‘digital’, ‘public affairs’ are about the same size as Fleishman-Hillard.
FH talks about MEPs, European, Parliament and FH
European Parliament, digital and public affairs will get another tick in the word count next week when we publish a report on the use of digital tools by MEPs.
Add comment May 7, 2009
EP survey fever hits us (and may be you)
For those who have missed it, we’re conducting a survey of MEPs and their digital behaviour. We shall be launching the results on a dedicated micro-site in mid-May. Lots of interesting data (we are currently swimming in pivot tables) from the responses we’ve collated in recent weeks for both MEPs and their staff and the PA community in Brussels and elsewhere.
In case you are feeling that you just can’t wait another couple of weeks and you need a EU survey fix today check out EU Profiler
The survey seeks to tell you where you fit on the political group spectrum -for this former MEP staffer it underlined some of the voting tensions I have experienced in all the elections I have voted in. For my colleagues, there was something of shock that I was still where I started out on the political spectrum.
James
Add comment April 29, 2009
